We process your order within 12 hours. You can expect to receive your order within 5-6 days after it has been fulfilled, delivered right to your doorstep. We ship using USPS.We also provide free shipping.

Yes, you can record and add content in any language you prefer. Our SD card comes pre-loaded with content in English. If you're interested in our French content, please visit our website at https://maiasaura.fr/. If you wish to add content in Spanish or any other language, Maia is a 100% open box that accepts any MP3 files.

We take great care in selecting content that is both educational and entertaining, ensuring it meets the values of a broad audience. Our content is meticulously chosen by educators and top children's artists with the aim of supporting your child's development. Our mission is to create a universally positive and instructive experience for all families. We value and encourage your feedback to continually enhance our offerings. If you want to disable a particular Maia track for any reason, just rename the extension (the last 3 characters after the dot) of the mp3 file to “mp0.”After this change, the mp0 title will be automatically ignored by your Maia.  If you have any specific concerns or questions regarding our content, please don't hesitate to reach out to our customer support team at contact@maiasaura.fr, and we will be more than happy to assist you.

To record your own content, such as songs or stories, use your phone to make the recording, then transfer it to your Maia SD card if your phone includes an SD card slot. Otherwise, you can transfer it to your laptop and download it from there onto the SD card provided with the device. Each device comes with an SD card that is ready to use, making it easier to transfer your content.Here are the steps:1. Insert the SD card into the USB adapter that comes with the device.2. Plug the USB adapter to your laptop.3. Transfer your content to the SD card.4. Remove the USB adapter from your laptop and insert the SD card into your Maia. Enjoy your personalized content!

No, there is no need for a subscription to use MAÏA. It comes with free pre-loaded content and does not require any internet connection or app to operate. However, we provide regular updates to our content library which you can choose to purchase to keep the content fresh and engaging.

New content is updated bi-monthly. You will receive an email notification as soon as it is available, or you can check our website's homepage for updates. Some content will be offered for free, while other items will be available for purchase. On average, each album costs approximately $25 (and $15 for our customers who already have bought Maia) and contains between 10 and 20 pieces of content. This works out to roughly $1.50 to $2.5 per individual piece of content for Maia owners.

Maia comes with a USB charger that can be used to charge the device. For instructions on how to change the music, please refer to the image below.

Since our device does not connect to the internet (to protect children from any potentially harmful Wi-Fi radio waves), you can record your personalized story with your own voice, then send the recording to his parents by any convenient means. They can easily add it to the device.

MAÏA is designed for children aged 0 to 8 years. Its age-based content library is appropriate for all stages of your child's growth, ensuring they are engaged and learning at every step.

MAÏA offers a screen-free alternative to digital entertainment. With a variety of audio stories, rhymes, and lullabies, it keeps children engaged in auditory play, fostering imagination and learning without the need for screens.

Yes, the MAÏA Story Box allows you to record personalized stories and messages. You can upload these recordings to the MAÏA SD Card, making it a unique and personal experience for your child.

Absolutely! MAÏA has been thoughtfully designed with just 4 simple buttons, allowing children to easily play and pause, change tracks, switch folders, and adjust the volume independently.

MAÏA is priced at $59, and the package includes the MAÏA Story Box, a MAÏA card loaded with 55 FREE audio experiences, and a FREE Bonus Zen Album worth $29. New content updated bi monthly.

MAÏA stands out as it is specifically designed for children's developmental stages, with content crafted by experts including educators, singers and child psychologists. Unlike other audio players, MAÏA focuses on screen-free, interactive learning, and offers the unique feature of recording personalized messages or stories. For a detailed comparison, please refer to our 'MAÏA vs Others' section.

Yes, MAÏA works completely offline. All the audio content is pre-loaded on the MAÏA card, making it perfect for any situation, whether it's a long car ride, an airplane trip, or just at home. The device is designed to be portable and travel-friendly.

MAÏA comes with a comprehensive 2-year warranty and a 90-day money-back guarantee. If you're not completely satisfied with MAÏA's impact on your child's learning and enjoyment, you can request a refund, no questions asked.